All orders can be cancelled unless they have already been shipped. If you decide against purchasing the product(s) after the delivery has left our warehouse it is your responsibility to send the product back at your cost. You will also be subject to a 20% restocking fee as well as the original shipping fee.
Backorder Policy
We try to fill as many orders as possible, however, sometimes a product is not in stock. If an item you have ordered is out of stock, you will be contacted via phone. You will either have the choice to cancel your order at no cost to you, or wait until the product is back in stock, at which point it will immediately be shipped to you.
Shipping Policies
You are responsible for all shipping costs unless otherwise stated. We ship UPS. Shipping costs are calculated at checkout. We ship to all 50 United States unless you are receiving free shipping. Free shipping does not apply to Alaska or Hawaii. We do not ship internationally. Please allow more time for deliveries to Alaska and Hawaii.
Our products come out of different warehouses. You may or may not receive all of your order at one time. Depending on how many items you have ordered you may also receive more than one box.
Please allow 5-10 business days for delivery.
Damaged Goods Policy
All products have a 90 day warranty. If a product is received damaged or not working, please contact us immediately and either replacement parts or a new product will be sent out.
Rochester, WA
